Evaluating a gene laboratory’s performance involves several key metrics. Accuracy and reliability of test results are primary indicators, ensuring that findings are both precise and reproducible. Turnaround time is another critical metric, reflecting the efficiency of the lab’s operations. Cost per test helps assess financial efficiency, while throughput, or the number of tests processed in a given time, indicates capacity. Quality control pass rates are also vital, as they ensure adherence to standards and protocols. Lastly, customer satisfaction and feedback can provide insights into service quality and highlight areas for improvement. Regular analysis of these metrics can guide enhancements in lab operations and service delivery.
Key Takeaway: Evaluate accuracy, efficiency, and client feedback to assess gene lab performance effectively.